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Are they serious? - dorsetgirl
June 28th, 2013
09:01 am
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Are they serious?
.
My geeky love of filling in questionnaires earns me the occasional tiny amount of money, by doing online surveys for Valued Opinions. Normally you'd expect to get 50p for a five-minute questionnaire, or up to a £1 for a longer one. So far I've got myself £25 worth of Amazon vouchers. But I really don't know how many people they're expecting to attract with this one:

"We have a new survey available for you to take. By qualifying and completing the survey you will receive £3.00. NOTE: During this survey, you’ll be asked for feedback on a 45-minute video. The feedback questions after the video should take no more than 20 minutes of your time. This survey is compatible only with Microsoft Internet Explorer. To ensure the best experience, please use Microsoft Internet Explorer to complete this survey."

I'm not a viewer, I'm a reader. Give me ten pages to read and ask for my feedback, I'd be there. But this - no thanks. If I had the patience to watch a video for forty-five minutes, I'd watch episode 2 of The Killing. (Which I actually really want to see; I don't fully understand why I don't just sit down and watch it.)

And no way am I going to the trouble of downloading Internet Explorer. A company that makes that sort of demand is more than a little behind the times. Or maybe by saying that they're hoping to screen out anyone who does more than email and YouTube on their computer. *is suspicious*

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From:gritsinmisery
Date:June 28th, 2013 06:47 pm (UTC)
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My corporate payroll & etc. website had some lazy-arsed programmers -- the Java or whatever they used does not work under Firefox or Safari. Since like you I refuse to have Exploder Explorer on my machine, I have to wait until Hubs has his work laptop PC at home, then remember to print off my yearly earnings statement to file my taxes (or whatever other thing I needed to do there that I can't.)

My boss keeps fussing at me because they're still sending me pay stubs (hardcopy of my paycheck deposit notice, really) at work, but going online to tell them to stop is one of those things that only works under Exploder, and I never remember to even check to see if Hubs brought his laptop home, much less ask if I can borrow it to change my settings.

As a person with a degree in computer science, I judge HARD if a website isn't fully functional across browser platforms, and doubly hard if someone or something is trying to force me to a certain platform. (I also refuse most cookies and have Ghostery installed to kill webpage trackers. I'm a paranoid old programmer.)
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From:dorsetgirl
Date:July 13th, 2013 06:23 pm (UTC)
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To me, it's just like doing only half a job. OK, perhaps individual browsers need to iron out some idiosyncrasies - I wouldn't know - but you'd think professional pride, to say nothing of the programmer mindset, would insist that everything worked on all common platforms. Although I've often had the feeling that websites aren't necessarily developed by programmers, but by inexperienced marketing people using a web-building package.

Diverting briefly into one of my current rants: I don't think senior management in general have caught on that the company website is now their shop window. I see so many instances of poor spelling and grammar, and things that would not get past the Directors if they were on shiny paper: only this morning on my local council's website I was asked to "Please enter an optional description." (What really annoyed me was that I couldn't figure out how to explain to the kids just what was wrong with that. They thought I was being unnecessarily fussy. As usual.)
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